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Creating Great Visitor Experiences on Hardback by Colleen Higginbotham Colleen Higginbotham
Creating Great Visitor Experiences on Hardback by Colleen Higginbotham Colleen Higginbotham
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Creating Great Visitor Experiences

A Guide for Museum Professionals
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Description

Creating Great Visitor Experiences: A Guide for Museum Professionals will help museums define their service, hire and train a dynamic frontline team, and spread a culture of service throughout their institution.

Author Biography:

Colleen Higginbotham is the Deputy Director for Visitor Experience at the Chrysler Museum of Art in Norfolk, VA. She has over 25 years of customer service management experience and is passionate about creating individual experiences and matching the right service to the right visitor.
Release date Australia
August 15th, 2022
Audience
  • Professional & Vocational
Pages
140
Dimensions
191x247x14
ISBN-13
9781538150214
Product ID
35697486

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