Dr. Klaus North is Professor of International Management at Wiesbaden Business School, Germany. His current research covers knowledge and innovation management, particularly knowledge sharing within and between enterprises in an international context. He was founding president of the German Knowledge Management Association and was scientific director of the German Knowledge Management Award. He frequently consults with major firms, governments and international organizations and teaches regularly in business programmes internationally. Dr. Ronald Maier is Professor of Information Systems at the School of Management of the University of Innsbruck, Austria. He holds a PhD in Management Information Systems from WHU Otto Beisheim School of Management in Koblenz, Germany and a habilitation degree from University of Regensburg, Germany. His research interests include collaboration engineering, connectivity, crowdsourcing and knowledge management. His research has appeared in books and journals such as Journal of Strategic Information Systems, IEEE Transactions on Learning Technologies and Journal of Knowledge Management. Oliver Haas is Head of the Health, Education, and Social Protection Section at the Deutsche Gesellschaft für Internationale Zusammenarbeit. Prior to this he was Senior Operations Officer at the World Bank in Washington D.C. Oliver has been working in international development for more than 15 years. He has worked in various countries (Malaysia, South Africa, Vietnam) where he managed projects in Vocational Education. He has also lectured at various European universities and institutes (Barcelona, Vienna, Darmstadt), and is an editor of and regular contributor to Germany’s leading magazine on organisational development, OrganisationsEntwicklung.