Millionaire Service Advisor

A System for Collecting and Caring for Customers

By:

Chris Collins

Format:

Paperback / softback

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Description

Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers. Includes an 11 step process on how to implement our Circle of Trust System.

Release date Australia

October 8th, 2019

Author

Chris Collins

Audience

General (US: Trade)

Pages

136

Dimensions

140x216x7

ISBN-13

9781733394529

Product ID

31894345

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