Developing assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This book will provide you with many tips, techniques, and opportunities to try out your own skills.

Author Biography

Jayne Finn, is the Founder of The KISS Theory., Keeping It Strategically Simple" a ubiquitous consulting and training company that's dedicated to providing simple, straightforward, quality affordable professional training materials. The KISS Theory is committed to cultivating both personal and professional growth. More than 600 companies in four countries have made use of over 100 publications, e-books and Internet learning tools to increase their personal and professional growth using these simple approaches. The experience Jayne Finn, has goes back three decades, and involves training, coaching, and teaching. Jayne Finn, is a Certified Facilitator, Adjunct Instructor, and Entrepreneur. She's worked as a facilitator and consultant with various organizations including start-ups, community colleges and Fortune 100 and 500 companies. She is an advocate of lifelong learning. In her free time, Jayne enjoys long walks on the beach, collecting sea shells and photography. She graduated from North Carolina Wesleyan College with a degree in Accounting and holds Six Sigma Black Belt Certification.