The first in the "Smart Skills" series, "Meetings" offers all you need to know to get the most out of meetings - from setting meetings up, leading them, to how to make the most out of them once the meeting is over. A must for any employee, manager, freelancer of business owner. The book offers proven, practical advice on: setting objectives and creating practical agendas; deciding who should attend and when and where; effective chairing and effective participation - the communications skills necessary - listening, observing, questioning and getting your points across; dealing with problems; follow up after the meeting to prompt suitable action.

Author Biography

Patrick Forsyth began his career in publishing and has run Touchstone Training & Consultancy since 1990; this specialises in the improvement of marketing, management and communications skills. He is an experienced conference speaker and writes extensively on business matters. He is the author of many successful books on aspects of business, management and careers, including How to Write Reports and Proposals (Kogan Page) and Marketing: a guide to the fundamentals (The Economist). One reviewer says of his work: Patrick has a lucid and elegant style of writing which allows him to present information in a way that is organised, focused and easy to apply.