Customer Service in the Hospitality Industry

By:

Elizabeth Jimenez

Format:

Paperback / softback

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Description

Discover the art of exceptional customer service in the hospitality industry. This guide explores the importance of personalized guest experiences, the role of technology in enhancing service delivery, and strategies for handling challenging situations with finesse. From welcoming guests with warmth to implementing continuous improvement strategies, learn how to create unforgettable moments that leave a lasting impression. Elevate your hospitality business by prioritizing guest satisfaction and building a culture of excellence. Start your journey towards success through excellent customer service today.

Release date Australia

August 14th, 2023

Author

Elizabeth Jimenez

Audience

General (US: Trade)

Pages

Dimensions

152x229x4

ISBN-13

9798857334829

Product ID

38043508

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