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Driving Networked Service Productivity by Christofer F. Daiberl
Driving Networked Service Productivity by Christofer F. Daiberl
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Description

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.  

Author Biography:

Christofer F. Daiberl received his PhD from the Friedrich-Alexander-Universität Erlangen-Nürnberg, where he worked as a Research Associate for Prof. Dr. Kathrin M. Möslein at the Chair of Information Systems – Innovation & Value Creation.  
Release date Australia
March 3rd, 2020
Pages
264
Edition
1st ed. 2020
Audience
  • Professional & Vocational
Illustrations
42 Illustrations, black and white; XXI, 264 p. 42 illus.
ISBN-13
9783658295790
Product ID
33189906

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